Refund Policy

1. Overview

This Refund Policy outlines the conditions under which refunds are issued for services provided by GoProSMS, owned by SD Cares Enterprises.

2. Refund Eligibility

Refunds are available under the following conditions:

• The service was not delivered as described.
• Technical issues that prevent the use of the service, unresolved within a reasonable timeframe.
• Billing errors resulting in overcharges or duplicate charges.

3. Refund Process

To request a refund, please contact us at support@goprosms.in with your account details and the reason for your refund request. We will review your request and respond within 10 business days.

4. Refund Method

Approved refunds will be processed to the original payment method within 14 business days from the date of approval.

5. Non-Refundable Items

• One-time setup fees
• Custom development fees
• Used or partially used portions of subscription services

6. Contact Information

If you have any questions regarding this Refund Policy or need assistance, feel free to contact us:

Email: support@goprosms.in

Phone: +91 1169313455

Website: https://goprosms.in

Social Media Management App: https://smm.goprosms.in